Once cleaned and refitted, if your alarm continues to sound and is wirelessly connected to other alarms in your home, ‘unlearn’ each alarm and refit. If your Pro Connected smoke or heat detector is false alarming, first we recommend you clean and dust each alarm to stop a build-up of debris or insect webs from preventing the sensor to work correctly. Why does my FireAngel detector keep going into false alarm mode? If the alarm is still chirping, remove the faulty alarm/s and seek a replacement, or contact FireAngel’s Customer Support team if your alarms are still in warranty. If your alarms are wirelessly connected, try ‘unlearning’ the alarms and refit. If this does not help, try the following step. We recommend detaching the alarm from the baseplate and reattaching to stop the beeping. If this is not the case, your alarm is not fitted correctly.

If correctly attached to the baseplate, your alarm should show a green LED, with a red LED flash every 30-45 seconds. If your alarm is frequently chirping it could be for a number of reasons. If this does not happen after following the guidance, please contact our Customer Support team. All connected alarms should sound together once linked. You can then check the learning/linking of alarms has been successful after each alarm is added, by briefly pressing any test button. Ensure the large test button is only pressed briefly whilst linking.

Then follow guidance on the linking process to connect other alarms. Press the learn button once and ensure the red LED on your alarm is visible for 5 seconds before going off. I am unable to unlearn or learn in my new Pro Connected alarmsįollow guidance on how to unlearn/learn any Pro Connected alarms, ensuring the double press process is performed rapidly.

If your 10-year Pro Connected smoke or heat alarm has been chirping, false alarming or if you are struggling to ‘learn-in’ and ‘unlearn’ alarms, follow this troubleshooting guide for assistance.

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